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 | Hahaha! You are always like that. You want me to constantly remind you guys. Ok, I'll print you a copy of your call flow, paste it in front of you and I can assign Jason as your buddy to remind you if your not paraphrasing or doing recap in your call. | |
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| That's a great idea, anyway I'll do the same thing with Jason. I know sometimes he tends to forget his call flow also. | |
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| again.. his funny and always laughing face.. |
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| I expect to see the improvement by next weeks QA scores? Is that fine with you? | |
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| Sure TL! I'll promise to improve. | |
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| Since we have noticed that you are doing good with everything except for your QA score, we come up with an idea to improve it and that is for Jason to remind you and I will also place a copy of the call flow in your station. I expect to see the change next week. I will again coach by the end of the week next week. | |
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| Ok Cha! Thanks... | |
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