|
 | Hey Todd we need to study for this test how about I ask you a question and then you ask me one? what are the types of communicaton? | |
|
| Verbal and Non-verbal | |
|
|
|
|
|
|
| OK now let me ask you a question. What are the components of effective communication? | |
|
| Sender/encoder, message, channel which has 3 parts which are voice, written text and visual image, then theres the receiver/decoder and lastly the feed back. | |
|
|
|
|
|
|
| umm lets see OK what practices promote and impede listening and understanding? | |
|
| Hearing vs. listening, effective listening skills, and barriers to listening. | |
|
|
|
|
|
