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 | Hey Six Sigma Guy ! What is Innovation? |  |
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 | Hey ! Innovation is any idea that creates value for the customer |  |
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 | Can you plz give me some examples ? I am not sure if I have very effective ideas . |  |
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 | To start with , You can list down repeated issues in last 6 months |  |
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 | Ok . Should I also log time spent / efforts taken to fix the issue ? |  |
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 | Yes . so your innovative idea would be to find a solution to fix these issues permanently |  |
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