| In an ACL venue somewhere in the northwest of England... |
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 | Toner needs changing! | |
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| Is that technical support? | |
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| ...Back at Corporate IT... |
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| It is how can I help? | |
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| Of course sir, I'll drop everything and be with you as quick as I can! Changing a toner cartridge is an extremely complex task, and yes Hewlett-Packard recommends that it be performed only by a professional engineer with a master's degree in nuclear physics! | |
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