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 | Hi, I was offered a new phone on your "Loyalty Incentive Rewards" program 2 months ago, I demand that you process this immediately. | |
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| I'm sorry sir, it shows here that you terminated your account a month ago. | |
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| I was offered a free phone, and I demand to get it at once or I will report you to the department of fair trading! | |
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| By all means, sir. | |
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| Though perhaps first we should take a moment to reflect on the word "loyalty". | |
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