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 | Alright Chen, your appointment with the OH&S specialist is booked for 3 o'clock. | |
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| As I'm sure you're aware, we are required by law to provide you with free consultation to determine an appropriate course of action to assist with your back pain. | |
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| That's great! So I'll finally get the help I need? | |
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| Ha ha, of course not. All the legislation states is that we must "determine an appropriate course of action". It doesn't say we have to follow through with it. | |
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