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| Good morning! Did you have a good time in Barbados? | |
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| Unfortunatelly, I didn't. My holidays could be better. | |
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| I'm really sorry to hear that! What was wrong? | |
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| I couldn't see any wonderful wiews over the sea, that's why my holidays were miserable! And now I want to get a refund! | |
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| I'm afraid we are unable to give you a refund, but we can give you 10 per cent discpunt. | |
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| Sounds great! | |
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