|
 | My notebook's completely broken and i can't complete my assignment!! | |
|
| Sorry to hear that you're experiencing notebook problems. Do you remember changing any settings on your notebook recently? | |
|
|
|
|
|
|
| I haven't changed anything for a while. | |
|
| That's ok, do you remember what you were doing at the time when the problems started? | |
|
|
|
|
|
|
| I was just typing out my assignment when a pop-up for Microsoft Security came up and my computer screen froze. | |
|
| No worries. It sounds like there may be a virus on your computer, but we'll check it out for you further to make sure. I'll do a test and give you a call within an hour to let you know how long we'll need your notebook. | |
|
|
|
|
|
