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| Good morning, Farnell Element 14, How can I help you? | |
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| Hi, I'd like to place an order | |
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Need to find a unique identifier |
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| Great! can I take an account number or Customer ID, please? | |
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| Sorry, I don't have those to hand, I'm calling from City Electrical | |
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Ah, loads of accounts, what will narrow it down for me? |
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| Thats fine, Can I take your post code, please? | |
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| Sure, its EH14 3RW | |
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