Witty Comics - Defining Service Recovery

Defining Service Recovery by ProfAudrey on 12-01-2015

Recognize and Apologize

I'm sorry this happened

Nice applogy! Now what will she say or do?

Make it Right

Let me make this situation right

I'm listening...how will you make this ok?

Make it quick

I'll send you on a rocket to the moon immediately

Sounds fair to me!

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